Following an alert from the European Consumer Organisation (BEUC), the European Commission and EU consumer authorities (Network of Consumer Protection Cooperation (CPC) Authorities) contacted Nintendo to address a recurring technical problem with irresponsive controllers. Following this action, Nintendo has agreed to offer all consumers the right to repair for affected controllers of the “Nintendo Switch” gaming console free of charge, even beyond the legal guarantee. The joint action was led by the Greek Ministry of Development and Investments and the German Environment Agency, and coordinated by the European Commission.
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